What happens when you submit
- Staff account: deactivate login, revoke API tokens and linked POS devices. Customers, prescriptions, invoices, and inventory stay with the organization.
- Organization: reviewed with the owner. Legally required billing/tax records may be retained.
- Personal customer data: reviewed with the relevant optical store; we never expose another organization’s data.
- Device deactivation: stops that POS device from using the API; business records remain.